Frequently Asked Questions

Please find answers to our most common questions below.  Thanks so much for checking us out!


When do you ship out items?
We are happy to offer same day or next day shipping, depending what time you placed your order! If you ordered before 12PM CST on a business day, your order will be shipped out on the same day. For orders placed after 12PM CST or on the weekend, your order will ship on the following business day.
What is your jewelry made out of?
Each item's description spills the beans on the metal used. We've got a wide range of metals to suit every budget, like Brass, Sterling Silver, Stainless Steel, and even solid Gold – yep, we've got it all! We totally get that you've got different vibes for different occasions, so we make sure to quality-check every piece for durability and strength. You'll rock our jewelry with confidence, babe!


Can you really make any necklace in your store larger?

We are all about celebrating girls of all sizes and making sure every piece of jewelry fits just right. Whether you want to rock a longer necklace that perfectly complements your style or prefer a shorter length for a chic look, we've got you covered! Since we handcraft our items with love and care, we're more than happy to accommodate special requests. Just let us know what you're looking for, and we'll work our magic to create a custom piece that's uniquely yours. Your satisfaction is our top priority, and we're here to make your jewelry dreams a reality!

I paid for my order but did not get a confirmation email

You will always receive a confirmation e-mail from us immediately after placing your order. Be so kind to check the Spam folder, some emails might end up there. If you need to contact us, we are available at: info@chooselovejewelry.com

I have another inquiry that has not been addressed here

We love chatting with you! Please email us at info@chooselovejewelry.com and we'll respond as soon as we can :)